Frequently Asked Questions

Our website indicates that we are not just another shop that offers car parts. Our goal is to source and supply. We don’t have stock issues and that allows us to go further than an automotive store. We provide you with customer service that is personalised to your individual needs.
To have your order processed please fill out our order form or call us with a brief message and we’ll get back to you as soon as possible. Please note we do not take orders via messenger.
No, we are not a retail shop. The market is saturated with auto part stores. We want to be different that’s why we don’t sell products we FIND and SUPPLY.
We make every possible effort to offer free shipping via courier within Australia. However, due to the weight and size: some aftermarket car parts are not eligible. Please request a no obligation quote to see if your order qualifies for free shipping.
All aftermarket parts are not created equal, but all OEM parts are. This creates its own set of advantages and disadvantages. If you’re familiar with brands or work on your own car, aftermarket parts can save you a lot of money. If you prefer your work to be done at the dealership and don’t mind paying extra for peace of mind, OEM is a good choice for you. If you’re not familiar with aftermarket brands, send us a message, we’ll chat about what you want to achieve from your car and offer product knowledge and support.
Depending on the modifications already applied to your car, it can be a common issue for aftermarket parts to need minor adjustments. However, the more information you give us about your car the more we can assist you.
Yes, absolutely. The bigger your order the bigger the saving.
We only supply parts from certified aftermarket companies that stand behind their products, so you’re not left feeling disappointed. However, in the event you are unsatisfied please contact us.
Yes. We are happy to find and supply car parts and deliver them to you with a competitive advantage.
Yes, of course. Enquire at admin@skwilliams.com.au